Shipping policy

# Shipping Policy

## Order Processing Time
All orders are processed within **3‑7 business days** after payment confirmation.
Business days exclude weekends and US public holidays.
We do not ship or process orders on holidays.

## Shipping & Delivery Time
Our goods are shipped from overseas warehouses.
- United States: Estimated delivery 7‑15 business days after dispatch.
- International orders (if applicable): Estimated delivery 14‑25 business days.
Please note: Delivery times are estimates and not guaranteed. Delays may occur due to carrier, customs clearance or unexpected events beyond our control.

## Shipping Cost
Shipping fee will be calculated and displayed at checkout based on destination and total weight of your order.
We may offer free‑shipping promotions from time to time, subject to conditions shown on our website.

## Order Tracking
Once your order is dispatched, a tracking number will be sent to your registered email.
You can track your package via the tracking link provided.

## Customs & Import Duties
For international shipments, import duties, taxes or customs fees are the responsibility of the recipient. We have no control over these additional charges.

## Lost / Damaged Package
If your package is lost or severely damaged in transit, please contact us at support@avelinna.com within [14] days after the estimated delivery date with your order number. We will assist you to resolve the issue.

We are not responsible for delays caused by logistics carrier, customs clearance, incorrect shipping address provided by customer.
Please double‑check your shipping address at checkout.